1. Introduction
This Privacy Policy applies to visitors of our website and to business contacts we engage with as part of our B2B outbound sales services for clients selling into Europe and the United States. By using our website or communicating with us, you acknowledge the practices described below.
2. Information We Collect
- Contact details you submit to us (name, business email, company, phone/WhatsApp number, role).
- Business context you provide (industry, target markets, sales goals, campaign requirements).
- Publicly available B2B firmographic and professional-role data used for outbound research.
- Technical data such as IP address, browser, device type and referring URL, collected automatically.
- Communications you send us via email, WhatsApp, phone or web forms.
3. How We Use Information
- Responding to enquiries and delivering the outbound services you request.
- Preparing prospect samples, campaigns, reports and account communications.
- Improving our website, service quality and internal operations.
- Complying with legal, tax and regulatory obligations.
4. Contact Form Data
Information submitted through our contact forms, WhatsApp or email is used solely to respond to your enquiry, qualify fit for our services, and follow up regarding your request. We do not sell or share this data with unrelated third parties.
5. Cookies
We use a minimal set of cookies to operate the website and to understand aggregate usage. You can control cookies through your browser settings. See our Cookie Policy for details.
6. Third-Party Services
We rely on trusted processors for hosting, analytics, email delivery, CRM and communications (e.g. WhatsApp Business). These providers process data on our behalf under appropriate data protection agreements and only for the purposes we specify.
7. Data Security
We apply administrative, technical and organisational safeguards, including access controls, encryption in transit, least-privilege permissions and vendor due diligence, to protect personal data against unauthorised access, alteration or disclosure.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce agreements. Enquiry data is typically retained for up to 24 months unless a longer period is required.
9. Your Rights
Depending on your jurisdiction (including the EU/EEA and UK), you may have rights to access, rectify, delete, restrict or port your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.
10. Contact Information
For privacy questions or requests, email hello@kineticoutbound.com.